Entra tenant troubleshooting

Status is not moving beyond "Verifying Tenant details"

If the status of an Entra tenant is not moving beyond "Verifying Tenant details", the API permissions in Entra may be incorrect or not fully granted.

To resolve this, please do the following:

• Check the Graph API permissions and admin consent, as described here
• Ensure that 'Application permissions' are being used, and not 'Delegated permissions'
• Edit and re-save the IAM Policy, as described here, ensuring that the policy contains a Group which references the tenant in question.
• Check any Conditional Access rules in place e.g. source IP address restriction. Please contact CyberHive Support if in doubt.

See Also

• Referencing a Group